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Jet Tech

Commercial Member
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  1. Please open a support ticket at Support.precisionmanuals.com and we will be happy to try to help you sort out what might be causing the issue.
  2. If you are unable to install your products, the solution is actually quite simple. Open a Support Ticket with Support.precisionmanuals.com so that we can help you resolve the issue as that is the only official means of support for your products. I am certain we can get whatever issue you have resolved if you simply follow these procedures.
  3. Alberto, F/D modes are controlled directly from the respective FCC under certain conditions. This independent F/D operation occurs when neither A/P is engaged in CMD, both F/D switches are ON and one of the following mode conditions exists: • APP mode engaged with LOC and G/S captured • GA mode engaged and below 400 feet RA • TO mode engaged and below 400 feet RA.
  4. Bruce, I have passed the information along to the Development team to look into. I don't know that we had the data to do that properly when the NGX was released. In any case it's something to look at for any future updates to the NGX.
  5. Grant, Is this occurring during Taxi of the aircraft or after landing? If you are continuing to have trouble and need official support you really should open up a ticket with our Support system and we will be happy to look into it further.
  6. Please open a support ticket with us and I will be happy to send you the tool required to fix the issue. Most likely an FSX Registry issue.
  7. Dave, I haven't heard of any other customers reporting anything like that to us in Support but can you please open a support ticket and attach all of your detailed information including the saved flights and we will see if we can duplicate it. The only thing that sticks out in your list of add ons that might affect the approach would be My Traffic, What kind of traffic levels are you running and have you tried pulling those back a bit to see if there is any difference in behavior?
  8. Rob, Only issue we've been made aware of is a reversed animation for the Rudder (on all airplanes not just the DC-6). LMR is aware and was looking at it so it should be addressed.
  9. Jim, Unfortunately FSX has a limit on the number of animations one can create and we are right up on that limit with our models. Also, the breeze in Cairo from what I recall wasn't all that refreshing, so personally I just turn the Left pack on and cool down the flight deck.
  10. Anders, It was only put on the 777-300 due to the extra 15.5 feet behind the gear as compared to the 777-200LR
  11. Justin, I think Kyle's point is that the R2800 Cowl Flap performance is not something that many users are familiar since there are so few of these birds left flying. That being said, we did have a team of pilots who actually fly the DC-6 then also then flew the PMDG model and critiqued it's performance and they felt the aircraft performance matched up quite well with how the real aircraft behaved. If you have concrete data indicating that what we modeled is wrong, feel free to send it to us in a Support ticket and we will pass it along to the team to look into, but saying that you "Think" it's incorrect without data to back it isn't really helpful in any way.
  12. Jet Tech replied to jcomm's topic in PMDG 777
    Can you please open a Support Ticket in the Support.precisionmanuals.com with details and documentation on the issue and we can certainly look into it.
  13. Mike, I answered your support ticket yesterday so hopefully your all sorted out now.
  14. Jet Tech replied to cmdn's topic in PMDG 777
    777 Checklists can indeed be modified by each airline to meet the specific needs of the carrier but they must be approved by Boeing. Almost every airline has it's own customized software load for the ECL system. The Checklist on the PMDG 777 is the base Boeing set as that is what we are allowed to use under license. Using an airlines modified checklist would require specific legal permission from each airline and a significant amount of code modification to monitor switches and selections so the Boeing base set is what is available for use.

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