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Guest moose_VUSN

Failed Purchase [e-mail support not working?]

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hii bought the 737NG last night (21 april), but 1/2 way through the process (after the payment had been authorized & my recipt was showing) my computer crashed out & reset & i haven't heard anything by e-mail. i think it was at the point when the download like appeared, but i didn't see the page for long.this e-mail address (admin@ai-uk.net) is an alternate to what i provided in the order (laurie7j7g7@yahoo.co.uk)i have tried the e-mail support address but i am getting failed delivery messages.thankslaurie gregoire

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Laurie,Give the people at support at least 24 hours to respond please!And now during the final stages of -800/900 development it can be hard to get an answer even within 24 hours.Cheers,Mats

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sounds good, thankslooking forward to getting hold of it!laurie

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Laurie!>i have tried the e-mail support address but i am getting failed >delivery messages.I just saw this note in your first post!Did you try to e-mail support@precisionmanuals.com ?This e-mail address is working and should not give you a delivery failure message.Hope it helps,

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yes i tied 3 times & keep getting a failed delivery message from my outgoing mail server. thats why i posted here.

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Works here for me Laurie, Use this link to mail to the address I used without trouble.support@precisionmanuals.comCheers,

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Laurie,Don't give up on this plane and don't get frustrated, their support is top notch ,as another vUSN member I can tell you that you will love it.

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got an e-mail though eventually (i hope), haven't had a delivery failure message anyway.looking forward to getting my hands on it!

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You will not regret it!Pete

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You might want to create another email account on one of the free services just so you can CC: it with your email to make sure your mail is getting through.I have a friend with a diferent ISP and he gets a lot of his mail just magically vanishing due to an overagressive spam filter on the ISP's mail system.Ray

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