I can't get no...satisfaction...

[Guest thscholz]

Here I am, sitting in front of my computer for 24 hours now...:-lol seeing posts and screenshots of the 800/900...but I can't download it:-hmmm I just sent a mail to PMDG support hoping that someone can make my day on a rainy sunday here in Vienna...CheersThomas

[crvm 0]

I feel for you Thomas! I'm sure they will get to you as soon as possible, I know that is of little help when you are just waiting but at least know that you are not forgotten.[h4]Best Wishes,Randy J. Smithhttp://www.precisionmanuals.com/images/forum/betaimg.jpgAMD 64 3200+ | ASUS KV8 DELUXE | GFORCE 5700 ULTRA @535/1000 | WD SATA 80 GIG | 512 DDR 400 |

[Guest Callmecapt]

I think there should be some sort of automated response from the PMDG server that says the email has been received. Still waiting for the response...patientlyGoran

[lefteris 70]

Thomas-you should be OK now...

[Guest thscholz]

>Thomas->>you should be OK now...>>Yupp! Just downloaded the 800/900. Thank you!But yesterday I also purchased the B1900D. I only got the confirmation and link for the 800/900. Just sent another mail to support.CheersThomas

[Guest FreddyG]

I don't know what is going on with PMDG. I purchased the 737-800/900 and B1900D and, although, PMDG claims to send you a e-mail to allow a download, I get nothing. I send a e-mail to them and it comes back with the message that the host is unknown! Are they going broke (???) or don't they know what they are doing?

[lefteris 70]

Are you even reading the other posts? If yes, YOU WOULD KNOW that you need to post your real first and last name.As for help, check with your ISP - it seems they're blocking your email (or you have some sort of spam control going on).

[Guest thscholz]

Lefteris,I hope it's raining over there where you are. So you don't waste a beautiful sunday working...:-beerchug CheersThomas

[Guest FreddyG]

thscholz, it's not raining, never does when we, as returned servicemen, march through our beautiful city of Sydney on ANZAC DAY!!Seriously, I have purchased AC from PMDG before without hassle. My computer's configuration has not changed. Perhaps someone from PMDG will be kind enough to check my account? ( I am registered) Also, 24 hours after I submitted my order I noticed that my mastercard has not yet been debited. Is it possible that my order did not get through?As I really like PMDG's aircraft I would appreciate all the help I can get. Why is my email to PMDG returned with the message that host is unknown? Error no 550.

[rsrandazzo 6,353]

Freddy-Whats funny about taking the approach where you assume the other guy is wrong?When it's your own fault- it makes it harder to swallow. ;-)Freddy, your ISP is blocking a massive swath of IP addresses from the USA....As such, we CANNOT respond to you....(And yes, we know what we're doing....)

[Guest FreddyG]

OK Robert. I got the message! You are doing a good job. I have been buying AC from you since FS2000 came on the market. Perhaps even before that? In regard to my purchase of the 737- 800/900 and the B1900D on Sunday afternoon. My credit card has not yet been debited as at Tuesday afternoon. Did my transaction,perhaps, fail? Should I re order in the circumstances?