TOPIC HEADER Changed by admin

[Guest sailingwill]

(Edit from forum admin: The header of this topic was changed as the one chosen by the original poster was misleading.)I have posted the following emails I sent to PMDG. I posted a request on this forum and didn't get an offical response.This is the 30th & no response from PMDG? I will post this to show I am trying??? I JUST REALLY WANT HELP! HELP!!! PLEASE!And Again! ----- Original Message ----- From: Will To: PMDG Technical Support Sent: Saturday, April 16, 2005 10:23 AMSubject: Fw: 737/1900 purchasesI am resending again!!! I am looking forward to the 747 and was wanting to purchase the new 1900c as well, but if I don't get your help, "I won't buy". If I made a mistake it's on me, but not responding is on you!----- Original Message ----- From: Will To: PMDG Technical Support Sent: Friday, April 08, 2005 12:13 PMSubject: Fw: 737/1900 purchasesI am resending the below message as I got no response???? ----- Original Message ----- From: Will To: PMDG Technical Support Sent: Monday, April 04, 2005 8:31 AMSubject: 737/1900 purchasesHi, I purchased the 737 600/800 and 1900... I love it... I am having some problems with a possible virus and I am looking at reformatting my hard drive. Problem is I can't find the original zip download files from when I purchased the aircraft. How can I save my planes and use them again after reformatting my hard drive? Should I try to burn & save the original down load files next time? Save the aircraft folders from fs9? Mahalo, Will

[Guest BoeingFreak]

Patience sir..Im sure they can find evidence you bought these aircraft they will provide you with instructions on how to re-download it after format

[rsrandazzo 6,353]

Will-I am taking the liberty to edit the title of your thread because it is not accurate, and gives the impression that we might decide to ignore you.If you took a moment to scan the forum, you will find that as recently as 1600Z on 29APR, I responded to a fellow who thought he had a similar problem.In that response, I explain that it is not uncommon for spam filters to interfere with communication now, unfortunately.Normally we make an effort to help a fellow with a post such as yours, but on account of the fact that you have provided no information (such as a name) to allow us to help you- we are unable to.It is unfortunate that in your thread you feel that it is necessary to place a thinly veiled threat of "I wont buy X if you don't do as I wish." Such posts are- to be honest- rediculous and do not encourage anyone on the team to work more quickly on your behalf.We are here to help you- but only if you can help us to help you.