Jump to content

Sign in to follow this  
Guest jaseman

48hrs later and I haven't heard from support??

Recommended Posts

Guest jaseman

PMDG,I emailed support with my purchase info for 747. I wanted to have the link re validated so I can download and install. I haven't heard anything yet and it's been 2 days???Please help...........Jason Maley

Share this post


Link to post

Jason,Did you recieve an automated email response after you mailed them? If not it means your ISP thinks PMDG's emails are spam and they're not getting through to you.


Ryan Maziarz
devteam.jpg

For fastest support, please submit a ticket at http://support.precisionmanuals.com

Share this post


Link to post
Guest

I too have not received a response. Nothing in my spam folder either.

Share this post


Link to post

Alex,Most Internet Service Providers have their own spam filters as well as, and prior to, your local one. Try sending your request from a yahoo or hotmail address.Hope it helps,


Mats Johansson
PMDG Flight Test Dept
Boeing777_Banner_BetaTeam.jpg

| Asus Z270-A | Intel i5-7600K @ 4.8 GHz OC/H2O | nVidia Geforce GTX 1070 8GB OC/O2|

Share this post


Link to post
Guest

I've never had a problem receiving emails before from you guys... OK I will try my hotmail account

Share this post


Link to post
Guest

well I got an email a few hours ago, you guys were just busy. No worries, it said I will get a download link soon, cool!!

Share this post


Link to post
Guest

last night the email said I would received a download link shortly, but I still have not received the download linkedit: great! And now because I have to reinstall because of the gauge error when loading, it cannot validate my order.

Share this post


Link to post
Guest

still no download link, my order still says pending.I wanted to fly the Queen this weekend. Am I cursed? I have yet to complete one flight with her, my favorite aircraft!

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  
  • Tom Allensworth,
    Founder of AVSIM Online


  • Flight Simulation's Premier Resource!

    AVSIM is a free service to the flight simulation community. AVSIM is staffed completely by volunteers and all funds donated to AVSIM go directly back to supporting the community. Your donation here helps to pay our bandwidth costs, emergency funding, and other general costs that crop up from time to time. Thank you for your support!

    Click here for more information and to see all donations year to date.
  • Donation Goals

    AVSIM's 2020 Fundraising Goal

    Donate to our annual general fundraising goal. This donation keeps our doors open and providing you service 24 x 7 x 365. Your donation here helps to pay our bandwidth costs, emergency funding, and other general costs that crop up from time to time. We reset this goal every new year for the following year's goal.


    2%
    $540.00 of $25,000.00 Donate Now
×
×
  • Create New...