New Cargo Pilot: Big Problem - Please Help

[Guest CAVCPT]

Alright,Just got the most updated version of the 400F. Good install, no problems. Once the aircraft loads, the LCDs, EICAS, and backup thingy all blink to life but then extinguish about 1 minute later never to come on again. All other systems work great but I'm staring a pitch black screens. To make things even stranger, if I 'Reset Flight' when the plane reinitializes(sp?) the screens are still black. However, if I 'Change Aircraft' at any time back to the standard 400 model the screens are on and functioning, but go back to the 400F and their off again. I've tried several reinstalls with no luck killing the problem. I hear great things about this aircraft but it's kinda hard to fly when even the backup instrument is "cold and dark". Any help would be greatly appreciated.

[vscimone 16]

Hi there,This looks like an installation/authorization problem.Try uninstalling the PMDG 747-400 Queen of the Skies, and the PMDG 747-400F Cargo, then reinstalling both products (and reauthorizing during installation).If you continue to have difficulty, please contact PMDG customer support at support@precisionmanuals.comBest,Vin ScimonePMDGwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg

[Guest CAVCPT]

Finally!!!!!!!Great answer. Thanks for the quick response. I had to uninstall and then run Registry Cleaner. After all that and a brand new install, it runs great. Thanks for the help.