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Black Screen problem of PMDG 747-400

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I purchased PMDG747-400 29/12/2006.But I can't play PMDG747-400 until now,because black screen of all displays in the cockpitsuch as PFD, ND..So I sent e-mails to support@precisionmanuals.com many times from 04/01/2007, but there is no reply until this time.Of course, the e-mail has my purchase date and order number.I sent many many e-mails, 04/01/07, 06/01/07,10/01/07. When 10/01/07, I think the server of my e-mailcould have some problem. I used another sending e-mail address.but I get no answer.In site of PMDG, it will take maximum 48 hours for tecnical service. I need help. I purchased PMDG 747-400. But I have aproblem that is a kind of typical problem.I sent many many e-mails to PMDG, but they don'tgive me no reply.If PMDG's men read this,I'm very disappointed because your technical support is too late.my e-mail address : selpus@empal.compurchase date : 29/12/2006my order number : #7***1 (3 digits omitted for protection of hackers)

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Please sign your name on your posts.If you are not receiving the automatic reply to your support emails, it means your ISP has spam filters that are blocking emails from us. Please try mailing us from a free email provider like Yahoo or Gmail.

Ryan Maziarz

For fastest support, please submit a ticket at http://support.precisionmanuals.com

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