I purchased a redownload extended service from pmdgI got a response email but I never was sent a new link and when looking in the ecommerce section of the site , my download link was not restored. I would ask anyone who has knowledge to update this inquiry. They have not responded since my purchase on Feb 9th.Now I may be doing something wrong. but there has been no response to many of my updateme@precisionmanual emails to them.Does anyone know how to reach them or if there are any problems at their [email protected]

February 9th was Friday. PMDG support will not always respond to customers on the weekends, or on holidays.You should be getting a response within the next 24-48 hours.Best,Vin ScimonePMDGwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg

No problem, seems everyone is on the case and I have had some assistance. thank you very much peter>February 9th was Friday. PMDG support will not always>respond to customers on the weekends, or on holidays.>>You should be getting a response within the next 24-48 hours.>>Best,>>Vin Scimone>PMDG>www.precisionmanuals.com>http://www.precisionmanuals.com/images/forum/devteam.jpg