This message is for PMDG Customer support, so far I made 3 requests to redownload the B737 600/700, maybe I do something wrong, I never received any word, in this case please give me the procedure to ensure that my request be considered.Thanks in advanceAndre Pharand (andre69)

...i'm not PMDG-support but i got some links that might help:http://forums.avsim.net/dcboard.php?az=sho...35443&mode=fullhttp://forums.avsim.net/dcboard.php?az=sho...35466&mode=fullandhttp://www.precisionmanuals.com/ProductCar...10&idproduct=16...the delay might also have been caused due to a public holiday in the US yesterday.Good luck :)Best RegardsThomas

Good morning Thomas, thanks for your help I must say that I tried them all and I still can`t get in touch with anybody at PMDG, but does not matter I will never do business again with them. Thanks againAndre

Andre,If you didn't receive the automated email response from us after you sent in an email, then nothing we've sent to you is getting through due to ISP spam blocking on your end. This happens occasionally and there's nothing we can do about it.Email me personally at [email protected] with the details of your redownload order and I'll make sure support sees it.Please do note too that last Friday through yesterday was the Labor Day weekend holiday in the US and most of our team was not working. No one is ignoring you.