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Guest Callmecapt

Can someone from PMDG clarify something?

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Guest Callmecapt

I'm sure everyone is aware now that PSS is out of business and there are a lot of disgruntled customers who cannot download the software anymore after they suffer a HDD format or crash or upgrade, due to the setup files requiring an internet connection to download the software from the PSS servers.I just realized PMDG uses a similar sort of setup where the customer has to get authorization over the internet to get permission to install the 747.In the unlikely even that PMDG decides to cease trading for whatever reason, what steps will be taken to ensure customers still have a product they can install WITHOUT authorization over an internet connection?ThanksGoran

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Goran,As with anything you download, do a backup of the installers so you at least have the files. Then for authorization I'm assuming PMDG, should they ever cease to exist, would release the authorization codes. That is what every company with some dignity should do in that case. IMHO.Cheers,

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1. We're not going out of business any time soon, trust me.2. If the above ever did happen, I'm sure we'd do something to allow the products to still install.

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Guest Callmecapt

Thanks for the reply guys.No need to tell you, PSS has left a sour taste in some peoples mouths.Goran

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