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Why are some ATC don't have the "join" button highlighted?

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With Servinfo, I looked up several centers to connect to RW and, somehow, cannot connect. They have voice, but somehow I cannot figure out how to connect. What's the secret?tony

The correct way to join any ATC channel on VATSIM is via SB and not Servinfo.A lot of controllers have blocked access via Servinfo to stop idiots taking over the channel.Also if you are a VATSIM member you should be using AVC by now and not RW.HTH

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