I recently bought a new computer and wish to install active sky in it(as I think it is a escellent product). I bought a copy of Avtive Sky on Dec 21st 2003 to "try it out" on the old computer first. Unfortunately the old computer was not able to run fs9 and the benefit of Active Sky was not seen. I did have access to the hard drive files and was able to get the files of Active Sky and copy them to the new computer. Naturally this copy did not work (I just hoped it might). Now with the "new" computer I have tried to re-instll but do not have to original download. So I go to "Simmarket" where I purchased the product "click" on my account and see that it is recorderd that on Dec 21st 2003 I did actually purchase the product. It says "Download your products here:" HIFI SIM - ACTIVESKY 2004 (update) HIFI-AS2004.zip but "link expires" Monday 05 January, 2004 "# Downloads remain" 9.There is no active link to download and it appears the link has expired (now Dec 6th). I contacted Simmarket and they referred me to HIFI who replied whth a standard reply stating there would be an answer within 48hrs. Not heard anthing since. What do I do now?

R,Sorry you are having trouble. I get all the e-mails and nothing from you has shown up yet. I am going to suggest that you contact SimMarket again and request another download link. Give them your purchase information and see what happens. If this does not work, please contact me with personal e-mail and will will get you up and running again.Hope this helps,JimActiveSky Support