July 16, 200421 yr hi, i have active sky 2002 WeRE and when first attempting to download weather I get a message saying error or timeout downloading cycle.I think this is due to my slow connection to the internet (56K) because it takes some time. Where can I change the time until the program says error in downloading?PS: this is really annoying, did nobody test the prog with a slower connection? or is it a different problem?thanks in advance for any help
July 16, 200421 yr Hi,Please update to v1.92.4.There is no place you can change the time.Of course we tested this program with slower connections.Try the Low-Bandwidth Winds Download option.Make sure your firewall and/or anti-virus is allowing access.Do you get this error everytime?Also make sure you are in Offline Mode when downloading a cycle.Please let us know so we can help you!Hope this helps,JimActiveSky Supporthttp://www.hifisim.com/images/as2004proudsupporter.jpg
July 16, 200421 yr Commercial Member Hi,We have many 56k wxRE users without problems, so I think it is something else... The timeout is very long, much longer than would take to download a wx data document even on a 56K connection that was acting up.Most common download problems are caused by firewall software. Make sure that wxRE and it's associated windows components are allowed access, or disable it entirely.Spy/adware can also cause problems - make sure you are clean.. there are many free spy/adware removal programs out there... Hope that helps!-Damian Damian ClarkHiFi Simulation Technologies
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