I purchased Active Sky last Monday or Tuesday (25th or 26th of July). After a major disaster yesterday, all my e-mail was lost as well as my OS. So I need to re-install Active Sky, but don't have the e-mail with the order number. Could you send me a copy of the order number to [email protected]

Hi,You need to send information to locate the receipt about your purchase to [email protected] and he will give all you need.ThanksChris WillisHiFi Simulation Software Team Developerhttp://www.hifisim.com/images/asv_dev_team.jpg http://www.hifisim.com/images/asv_proud_supporter.jpg

From my experience, you don't need the order number. I have had to reinstall AS2004.5 a couple of times and didn't put in the order number. Installed fine with no problems.RegardsGoran

Hi,We would like that information for server useage. Please log onto your account at hifisim and view your order. The number will be there.Hope this helps,JimActiveSky Sales and Supporthttp://www.hifisim.com/images/asv_dev_team.jpg http://www.hifisim.com/images/asv_proud_supporter.jpg

JimWill I have to uninstall and reinstall with the order number or is there some other way around it. Also, I logged onto the website and went into "My Account" and can't find the order number. Any tips to find it would be appreciated.RegardsGoran

Hi,Keep going a little more into Your Orders, View. If not then drop me an e-mail!Hope this helps,JimActiveSky Sales and Supporthttp://www.hifisim.com/images/asv_dev_team.jpg http://www.hifisim.com/images/asv_proud_supporter.jpg