Hi All,Yes I DID NOT backup my installation before installing the NEw beta upgrade...oops!!!Please advise what I have to do. Everything was OK before the Beta install. I have tried re-installing the SU3 patch, but still no luck.Many ThanksClivex(

hey.you can use the new beta works fine with me.just start activesky, go and make you a cop coffe, take some food and voila, weather downloaded :) just seems like it can take some time with the new SU4 update. this is just sometimes.hope that helps :)-Anders-

Update, the error message I get is:' Download Failed or cancelled will retry at next update interval'It seems to connect to the server OK, then falls overClive

Hi,See if your firewall/anti-virus has us blocked. You may need to reset things because of the Update.Hope this helps,Jimhttp://www.hifisim.com/Active Sky V6 Development TeamActive Sky V6 Proud SupporterHiFi Beta TeamRadar Contact Supporter

Hi JimTried all that, but still the same. What is the easiest way to re-install?Clive

Hi,I recommend this: Uninstall any ASv6 items via add/remove programs then manually delete any remaining files by removing the ModulesASv6 and ModulesASGraphics folders. Install your base install of ASv6 (if you had an upgrade from ASV then use the full install extracted setup usually in C:ActiveSky6 Install Package). Then apply the latest update. Make sure firewall software is set to allow/ask about new program access attempts so you can enable each instance during the initial ASv6 session.Best,