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Can't connect to HiFi Datanet?

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9:00 EST on Sunday 13 January, and my AS6 can't connect to either of the HiFi weather servers. Doesn't matter whether "Force Primary" or "Force Secondary" are checked or unchecked, AS6 just sits at "Connecting to HiFi DataNet" forever. Probably just a momentary glitch, but I thought I'd post on it anyway. :)Lewis "Moose" GregoryDurham, North Carolina

Lewis "Moose" Gregory

Durham, North Carolina

  • Commercial Member

My ASX has been workin fine since 3am EST and running all day. Maybe your ISP is/was having problems.

Regards,

 

Dave Opper

HiFi Support Manager

Supportteam_BannerA.png

  • Author

>Hi Lewis,>>I just checked and both servers are up and running. Could it>be your firewall or anti-virus blocking things?>>Thanks,>JimWell, I haven't run it in a few days, but everything else Internet-related is working just fine, and I haven't recently updated AS6 so ZoneAlarm shouldn't flag it (and it isn't). Maybe it's some sort of glitch with my ISP or something between here and HiFi. I just tried it again and it won't connect, regardless of the primary/secondary force settings. I'll try rebooting to force an anti-virus update and diddle with some things on my end. Thanks Jim!Lewis "Moose" GregoryDurham, North Carolina

Lewis "Moose" Gregory

Durham, North Carolina

  • Author

Still can't connect after a reboot. This is most odd. I'll keep trying.Lewis "Moose" GregoryDurham, North Carolina

Lewis "Moose" Gregory

Durham, North Carolina

  • Author

>Hi Lewis,>>I just checked and both servers are up and running. Could it>be your firewall or anti-virus blocking things?Well, this gets weirder. Not only can I not connect to HiFi still after several reboots (with firewall + anti-virus + spyware checker enabled or disabled), I also can't use the Flight 1 wrapper to install some new software I bought (Eaglesoft's Citation II Expansion Pack). It just gets to "connecting to Internet" and exits. But all my other Web stuff--surfing, email, online games--is working fine. Very strange.Thanks for checking the servers, Jim. I've got some debugging to do on this end.Lewis "Moose" GregoryDurham, North Carolina

Lewis "Moose" Gregory

Durham, North Carolina

  • Author

>Hi,>>See if your Internet Explorer is set to Work Offline. That is>under the File menu. It should not be.That fixed it, Jim! Wow, I would've never thought of that, since I use Firefox 99.5% of the time and only ever use IE for a work website that requires it. Thank you!Lewis "Moose" GregoryDurham, North Carolina

Lewis "Moose" Gregory

Durham, North Carolina

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