ATI just sent me a new 9800 Pro to replace my old one that stopped working. I installed the new one, booted in safe mode, and unistalled all the drivers per the instructions of Driver Cleaner 2. Upon reboot in normal mode, the computer freezes on the Windows logo screen. I have Win 2000, AMD 64 3200+ on an Asus K8V deluxe, 1024 m DDR RAM.Any ideas?

If you can still get into Safe Mode do so and use the Windows Add/Remove function to remove the drivers. Then go into Device Manager and uninstall (yep, that's right, uninstall :-) ) both video adapters (your card has two). Next, use Driver Cleaner to remove the video drivers per it's Readme (follow it to the letter).Now try to reboot into normal Windows mode. If you get in, do not allow the drivers to install automatically. When the standard Windows "found new hardware" window comes up (you'll get two) cancel them both and then navigate to wherever on your hard drive you have the drivers .exe and install that way. Always install drivers by clicking on their .exe rather than allowing Windows to "find" them. It rearly does.If after doing as described in my first paragraph (uninstalling the drivers and devices in Safe Mode and then Driver Cleaner) you still can't get into Windows normally, try reinstalling your motherboard's chipset drivers while in Safe Mode. Then try the video driver install again.Hope this helps,Greg

Ok, i already tried the video drivers. No luck.So, i booted in safe mood, put in the CD with the chipset drivers that came with the mobo, but none of the modules will load. I get an error message.I am sooo frustrated i could throw the #### thing out the window.

Go here to get the latest (no so young, though) drivers for your motherboard from the ASUS site. Unzip them somewhere on your hard drive and then try to install them in Safe Mode.Also, it would be a good idea to reinstall DirectX while you try to work through this. It too should be somewhere on your hard drive (unless you have the full install backed-up on some other media). The correct routine to follow is: Install chipset drivers, then DirectX, and finally the video drivers.I'll hang here for further assistance should you need it,Greg

Greg, I can't tell you how much I appreciate your help. People like you make this forum helpful. But please, don't spend your Friday night trying to help me.I can still boot in safe mood, but when I put in the CD with the AGP/chipset drivers, I get error messages saying the files/modules can't be opened. Should I be booting with this disk? It is the disk that came with the mobo from Asus. If so, how?Also, I can't download the file to the computer because safe mode w/networking does not work. What a mess.Again, thanks for all you have done.

NP with the assistance.How are you messaging in this forum? If it's another computer D/L the chipset drivers from the ASUS site link I posted above and copy them to some form of media (CD-R or RW... what ever ya got). Just unzip the file before hand so that all you have to do on the hobbled system is click on the chipset .exe.Cheers,GregP.S. once you're able to get the chipset drivers into your new system, reinstall DirectX and then try your video driver install.

Still can't get the AGP drivers working. The installation fails at the last second because im in safe mode and something can't be accessed in windows installer. Any other ideas?

This will be a stupid question, so don't be offended... are you absolutely sure a power cable from the PSU is plugged into the new card?Also, when you power on the system does the BIOS beep? Should be about 1 sec. long and then the system will try to boot into Wimdows.If all else fails have you tried removing the new card and then reseating it into the AGP slot?Greg

Sorry CH but I've had company here this evening and not been able to pay attention to this matter. They're gone now. :-) In thinking about this... if you can boot into Safe Mode then that proves that the new card is working and your Windows install is OK. What that leaves is the video drivers. You may have a corrupted package.If you don't mind please try the Omega drivers (just so we can test this). They are here: http://www.omegadrivers.net/ The drivers we want to try are the 2.5.97a. They are nice drivers and will work great with your system. Their size at Omega's site is 14.9MB. It will download some package (can't remember what flavor) that must be unpackaged. Do so somewhere on the hard drive of your good computer. Once unpackaged they will be 16.1Mb in size and their icon will be the red Omega symbol. Copy that to a CD.Now go to your hobbled computer and boot into Safe Mode. Do the driver uninstall and then Driver Cleaner routine. Then try booting into Windows. If you can get in it will be running off XP's drivers and look alot like Safe Mode. Cancel out those two "found new hardware" windows and then navigate to your CD and click on the Omega .exe that you copied. Just follow his install instructions.Greg

I have the latest Omegas, but I know the video drivers that came with the card are not corrupted because I have used them before. Is there anyway to install the AGP chipset drivers in safe mode or on boot? I don't think I can progress until I get those installed. I am going to be away until about 2 eastern. Again, thanks so much for the help.

Not to interfere with Soarpic's support (and he has saved me before too:) ):The "new" thing here that's been introduced into his system is a new video card. Any possibility that it's bad (I know he got a new one as a replacement for another which must have also been bad).Just a thought from someone who's looking from the outside at this :)God luck, Bruce.

That's a possibility, but I put in an old 9100 PCI card and it didn't work either after changing to PCI in the bios. It had been previously working.

NP Bruce. I'm getting close to needing help with this as well. :-) The thing is ... the system boots fine into Safe Mode. Which means the card is OK. But in Safe Mode the system uses the drivers that come with WinXP. Using those drivers all seems well... it's when he tries to use any other driver (booting into normal Windows mode) that the problem occurs.Might be a good time to take stock of all that we have. CH, please list your system specs, including the drivers (video and chipset) that you have tried. Also, does the system get through the POST (Power On System Test... all that happens before the system boots into Windows).You should be able to install drivers in Safe Mode, yet it seems you can't do anything... either with the chipset drivers or video drivers. It might be worthwhile to uninstall and then Driver Clean both the chipset and video drivers in Safe Mode, then try to reboot into Windows to do the installs. Keep in mind that if you can finally get into Windows the driver install sequence is: chipset then reboot, DirectX then reboot, and finally video then reboot.And all drivers and DirectX must be good to go and ready to install before the party begins. They all either must be on the hard drive or another media (CD) and ready to install (.exe's waiting to be clicked on).GregP.S. CH... the more info you can give us the better. We can't have too much.

No problemsystem specsAsus K8V Deluxe moboA64 3200+ Radeon 9800 Pro 1281024 DDR400 RAMSeagate Barracuda 120 gig hdDrivers triedChipset:Stock drivers on mobo CD: could not installLatest drivers for K8V (you gave me A8V in the link Soar) from Asus (4in1)Video:Stock drivers on CDOmega 2.5.97DirectX:haven't touched itHow do I use Driver Cleaner to uninstall the chipset drivers?

CH, you have a PM.Greg