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The LAGO twin otter

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Hi all,I would like to buy the LAGO twin otter, as I like the otter alot.What I would like to know is how does it compare with the freeware otter that is on here.The freeware one is quite nice, has a VC etc, is spending

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Lagos panel (and especially the VC, you may think the panel a bit bare) are among the best ever.The aircraft model is excellent (sadly only the longnose version was modelled though), and it flies really well.Some people have said they don't like the sounds, but they're pretty close to what I remember Twin Otters sounding like (though I haven't been near a real one in years so I could be mistaken).If you like Twotters, I think it's a must (but be prepared to fly for real, no GPS bound autopilot and other modern stuff here).

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The Lago Twinn Otter pales in comparison to the freeware versions available here at avsim. Im particular are those made by Eric Dantes, and Maurico Illanes.Their planes are truly the cream of the crop and I suggest before you purchase the Lago product you download these. In all areas except may be the fight model this freeware version is a class above that which is offered by Lago. And if you still find that you have to purchase the Lago product like I did then at lease you can delete everything except the Aircraft.cfg and air file from the Lago product and merge it into the Freeware Twin Otter and then you will truly have the best Otter availableDennis

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Hi dennis,Well the otter I am using at the moment is the one's by eric dantes, I think they are great but I wondered if the payware one would offer MORE.But it seems that you think the freeware one is as good as if not better.Oh well I will wait and see, It is times like this when I wish they would supply a demo version to help you make up your mind.ThanksDan.

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DanTo help you futher understand the Twotter. When you look out your Pilots side window on the Otter by Eric Dantes you see a nice spinning prop and wings. When you slew back into the pax area you can set in any of the seats and admire the view. The Twotter has non of these amenities. NO VC except the panel in front of you,the overhead and a door behind you. The sound is not any better that the freeware sounds available here. In fact they sound like a rc plane. The repaints are very bland and dull. There is a very long hesitation (5 seconds or more when you select the menu) there is a fix for this that everybody touts as a solution but all you are doing is lowering the resolution of the vc. Personally I dont recall any addon plane in recent memory that tried to lower the collective acceptable standard as much as the Twotter did. Especially for the price paid for it. I ask for a refund and was never responded to I might add.Dennis

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HiI`ll go along with what Dennis has said exactly.To top it all off Lago will not refund your money if you are dissatisfied for any reason.I know this because it happened to me with their Tornado.You are better off with one of the freeware offerings that are out there.Ron Rees

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Hi Guys,Well thanks, I was ready to hit the buy button earlier when I thought I better get some feedback.One again thanks for the constructive and informative nature of your replys.CheersDan

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>Hi >>I`ll go along with what Dennis has said exactly. >To top it all off Lago will not refund your money if you are >dissatisfied for any reason.I know this because it happened >to me with their Tornado. >You are better off with one of the freeware offerings that >are out there. >>Ron Rees Ron, that is a incorrect explanation on what happened, you know it and I know it.If I recall correctly you wanted your money back because we had a problem with the VOR. A problem we admitted and fixed within 8 (!) of the release. Now I believe if you find a bug and report it (you were one of the first) you should give the company time to fix it and you know we always do that and we always do that very fast. Besides, what you bought is the unlocking code and there is no way for us to check if you actually removed the software, key code email etc from your system. That is always a major problem and that is why not many companies will let you return a shareware product. It would make buying shareware very cheap. We do trust our customers to a certain extend, but the simple fact that some have their codes shared on file sharing systems proof that trust only reaches so far.We do refund, but not for a bug that makes the VOR receiver disfunctional for a few days. I would say most customers would think this is a fair point of view. As I asked you at that moment, what OS are you using to run FS2002 on? Would you consider that bug free and what did the manifacturer say when you asked you money back from that one? Or would you say FS2002 is bugfree? Software contains bugs, the Tornado only a few and we have found a few minor ones that we'll find soon with a new release.Mathijs KokLAGO

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>Personally I dont recall any addon plane in recent memory >that tried to lower the collective acceptable standard as >much as the Twotter did. Especially for the price paid for >it. I ask for a refund and was never responded to I might >add. I can only say that I am happy the reviewers for this product did not see it that way. If you check the product page you will find the links to all reviews (non left out) that we could find. Without a single exception they were favorable. Many of them compare the freeware to ours btw.But what is distrubing is the fact that a communication from you was not answered. I am the manager of the Customer Support department as as such responsable for that. If you would be so kind to send your email to me I will be glad sort that out (and to find out what went wrong). I did check the forum messages (the new and the old forum) but was not able to find such a message there, so it must have been by email. Please send you mail to mathijs@lagoonline.com.Mathijs KokLAGO

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>Personally I dont recall any addon plane in recent memory >that tried to lower the collective acceptable standard as >much as the Twotter did. Especially for the price paid for >it. I ask for a refund and was never responded to I might >add. I can only say that I am happy the reviewers for this product did not see it that way. If you check the product page you will find the links to all reviews (non left out) that we could find. Without a single exception they were favorable. Many of them compare the freeware to ours btw.But what is distrubing is the fact that a communication from you was not answered. I am the manager of the Customer Support department as as such responsable for that. If you would be so kind to send your email to me I will be glad sort that out (and to find out what went wrong). I did check the forum messages (the new and the old forum) but was not able to find such a message there, so it must have been by email. Please send you mail to mathijs@lagoonline.com.Mathijs KokLAGO

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I loved the Twotter and still love it! Great plane. Sure it had some bugs but all seems quite fine now. If this guy above did infact delete it but kept the aircraft conf. file and moved it to a free version to enjoy, then shame on him and he should not be getting a refund - even though we seem to now know the truth.

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MathijsHow am I incorrect?You sold me a defective product (Tornado)and I asked in your forum for the correct way of getting a refund.You said no.It is not my responsibility to allow you time to fix products it is yours to get right before you sell them.It was`nt right and you do it all the time with just about everything you release and I`m not talking about subtle cosmetic errors but big showstoppers.I have the Otter too and not too thrilled with the fiasco that was the first version.Please don`t insinuate that I am a liar because I am not the one with a buisness to defend.I call them the way I see them and could care less how you feel about it.

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Ron,I am astounded you feel the Tornado is defective. You complained on the Lago forum about the plane being unflyable at release. As far as I can tell, your only complaint was the VOR. It sure suprises me it was unflyable, as I spent hours with it even before the patch. I wish you had told me sooner, then I could have saved my self all the enjoyment I have been having. I rank the Tornado right up there with some of the best payware I have ever purchased. Now if you want defective, try Airport 2002. It would not even load on a large number on Windows ME/98 without a patch that took over a month to release. If your definition of defective is one small error, than I guess you dont have any non-defective software. If you have gotten a refund for every piece of defective software by your definition, than you must have alot of free software lying around.You say Lago releaes defective product all the time. Though I strongly disagree, why do you keep purchasing from them if it is so bad? I think most people would say Lago has excellent products and excellent cutomer service.Finally, why are there so many so eager to be one of the first to purchase something? Wait for reviews and feedback. After all, its not like you can take the CD back to the store with downloadable software.Tony

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I've seen people like him before.Buy software, make a copy, then take it back claiming it doesn't work.They get the refund and still have the software.It's called piracy of course...

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Tony& JentwingLOL you two clowns would`nt know a good piece of software if it jumped up and bit you.Jentwing if you`re ever in NJ come and look me up.LOL your asinine answer in the SimFlyer forum today told me all I need to know about your credibility and knowledge.I love the way you gang up on dissenting views as if it was any buisness of yours at all so game away I`ll continue to voice my opinions thanks.Oh and to the original poster if you want a nice piece of software go for the Flight1 Meridian.Best value for the buck right now.

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Hi Jeroen,Let's don't talk about piracy again..... keep things straight.The issue isn't: how do I try to get my software for free...The issue is more like: what do you expect from developers who deliver a piece of (quality)software you are not confident with....and is it worth the price....RegardsJohan van WijngaardenEHAM

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Right I think this is getting a little bit out of hand, All I wanted was some feedback on a product, and now I have seen it decsend into some childish inane flamewar.Well it seems that my reply about constructive and informative posts was a little premature.See you all in the playgroundDan.

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Hi Dan,I dont know what your main reason is for using FS2002,:-sun1 I am however using it, as a professional, for training, simulation andjust for fun.I am a pilot, and i think FS is a great way to get the feel of flying, both simulated and for real.However, in my case i am using freeware a lot, but to get the right feel of what i am flying, and this is very important to me, i use only payware, there is a lot of great and good flying freeware indeed, but there is a lot of work and testing behind the paywares that makes you really feel what you are flying. you dont fly around in a cessna that feels like a heavy bomber, do you?Most of the people working with payware take this very seriously, LAGO does indeed....About the Twin otter, I am from Norway, The Twin Otter is, and has been used in great extend in Norway, and that makes it a important Aircraft to me.I have tried most of the freeware Otters, and i guess i am like most of you out there, first try the freeware, if not good enought, go get the payware, Right?I cant decide what you should do, since i dont know what you want, but if you are looking for the best made and the best flying (we are talking abou the feel again), made by a very serious software company,you should go for the LAGO model, i did and i am happy with it.:-outta Best RegardsCowboy :-wave

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Hi Dan,I can't comment on Lago's Twin Otter as I have not purchased it. If I recall correctly, FlightSim.com had a review not too long ago. I believe it was combined with a scenery review. Having followed it for some time, it sounds like reaction is mixed, though more good than bad. The last patch seems to have taken care of most of the issues, but that is just what I have read on the forums. Good luck in whatever you decide. Don't forget to have fun!Tony

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>Mathijs >>How am I incorrect?You sold me a defective product >(Tornado)and I asked in your forum for the correct way of >getting a refund.You said no. >It is not my responsibility to allow you time to fix >products it is yours to get right before you sell them.It >was`nt right and you do it all the time with just about >everything you release and I`m not talking about subtle >cosmetic errors but big showstoppers. >I have the Otter too and not too thrilled with the fiasco >that was the first version. >Please don`t insinuate that I am a liar because I am not the >one with a buisness to defend.I call them the way I see them >and could care less how you feel about it. Mmmmm... You MUST own a MS OS because that's what is needed to run FS. And you CAN'T own a MS OS because they all contain bugs and you made it clear that you will not take ANY bugs, not even relatively small ones that are solved in 8 days. Mmmm... even worse, as we all know that FS is certainly not bugfree, what did you use to run our software in? Or is that you apply different standards to different companies. And if so, what makes you more critical on LAGO then on say..... Microsoft?However Ron, as the problem you found big enough to demand you money back is now solved I believe that we have to conclude the origine of the problem is gone. You disagree with me and I find it hard to understand what makes you think and react like this. I certainly disagree with your reaction. Lets agree to disagree. You probably won't buy another LAGO product and that is something that I regret, I do think however that we can't solve that.Mathijs

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>Hi all, >>I would like to buy the LAGO twin otter, as I like the otter >alot. >What I would like to know is how does it compare with the >freeware otter that is on here. >The freeware one is quite nice, has a VC etc, is spending

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YeahAnd while you`re at it refund my credit card thief.

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Hi Mathijs,If what you are saying is true, then I would have to say that your company is a good one who seems to go above and beyond call of duty.So as I read it you will send me a code for the twotter and if I like it I will buy it?. well this is a first for me, I have brought your FSmaintanece and have been happy with this, so i have had some dealings with your company before, all I wanted was some feedback on the twotter to make sure it was worth the money I would be spending on it, which is why i would have liked a demo, anyway you seem to be offering more than that and I am greatfull.I was not wanting to have a big debate about other peoples problems but in my eyes a faulty VOR indicator that has been fixed does not warrant a refund, in my opinion.Ron what is the point in your vitriolic comments about LAGO,all I wanted was some feedback on the otter and you have turned it into a slanging match between yourself and LAGO, it makes me wonder why I bothered in the first place, at leastmathijas has tried to help me, all you have used this post for is a crusade about your tornado, sorry to have stirred up so much crap, I will know better in the future.Many thanksDandanowat32@hotmail.com

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Ron,And before you write irrelevant things like "Proud to be an American" at least behave like somebody other Americans could be proud of. I am afraid quite a few people could be ashamed of your behavior. Best regards,Henri

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