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RobbieHe

Capt Sim purchasing problem

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I just purchased the 707 from the Captain Sim website. It took my credit card number and sent me a receipt. However, I got a message that their downloading server is not working correctly. It then gave me a link for an alternate server. However, when I punched in my order number and email address, I got a message back saying that the order number and email address are not associated with any purchase. I rechecked and reentered the numbers. Again, I got the same result. At 0820 I sent them an email by way of their support email address. Date: 2/11/07I will keep you posted.Suggestions?RH

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Hi"Suggestions?"Yep buyer beware!!!You may want to post your question on their support forums.Pete

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They say their tech support only answers email from Monday thru Thursday. I'll have to wait to see if they respond tomorrow. Right now, they have my money, but I don't have their product.RH

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I've had to wait over the weekend a time or two, but their tech has always come through for me. No complaints to speak of.Bob

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And my Captain Sim C-130 purchase came off without a hitch.It's a great looking reproduction too!L.Adamson

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To be fair to Capt. Sim, if they come through for me, I will report that too. Thanks Guys,RH

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Mine, too, although I received an email from the money handling company, I received no email from CS. I eventually went to the "redownload" page, and it worked ok, so I'm happy. The 130 is an incredible aircraft.

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First thing this morning Capt Sim sent me a link and I got the 707! Let me be the first to tell you, this plane is fantastic!!! I actually feel like I am flying an airplane. It feels very heavy like I imagined any good heavy to be. Wow!RH

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