I purchased the Gulfstream III download from Abacus. They have the "try before you buy" module that installs with the aircraft and allows for a trial period followed by registration. The problem is that this module apparently does not properly install, and it blocks me from using the aircraft at all. There are several troulbleshooting ideas on their website for installation on Vista and other OS'es, but unfortunately NONE of them have worked for me. I'm running Vista 64. I am installing to the correct path, have tried all the "fixes", and I'm out of ideas. I e-mailed Customer Support yesterday. As of now, no answer. I wish I had tried before I bought. Anyone have any ideas?

I purchased the Gulfstream III download from Abacus. They have the "try before you buy" module that installs with the aircraft and allows for a trial period followed by registration. The problem is that this module apparently does not properly install, and it blocks me from using the aircraft at all. There are several troulbleshooting ideas on their website for installation on Vista and other OS'es, but unfortunately NONE of them have worked for me. I'm running Vista 64. I am installing to the correct path, have tried all the "fixes", and I'm out of ideas. I e-mailed Customer Support yesterday. As of now, no answer. I wish I had tried before I bought. Anyone have any ideas?

I have had good customer support from Abacus. On a couple of occasions, I called them directly by telephone, and my problem was solved.