Hi,After installing SP1 and SP2 twice and also reinstalling FSX again (and clearing all temp files), I continue to get the message that simconnect cannot be found. I am running windows xp home. I am starting to think that this is ASA's fault, since I am not having issues with FSX at all. Anbody else having these issues? I am very close to asking for a refund on this program. I am doing everything according to ASA's support documentation and still can't get it to work. I am running this on just one computer, no server/client setup or anything complicated going on.Thanks,UM

Are you sure you have simconnect installed? I think it only comes with Deluxe edition.You can check by looking in your FSX directory for the simconnect folders

UM, this is from a post on another website about Simconnect, maybe it will help, maybe you have already tried it?, good luck.GlenRe-installing SimConnectSometimes it seems that the FSX install does not install SimConnect properly, and re-installing it seems to fix problems with Add-Ons.Do not resort to a complete FSX re-install, as the same mis-install of SimConnect seems to re-occur. Instead try the following:1. Find and delete the following file folder (change the C:\WINDOWS part to your Windows folder if it isn't in the standard place):WARNING: Microsoft says you should NOT manually delete any WinSxS folders. Well, in the sense they are system folders, no, of course they are correct. However, they also say this can make matters worse, not better, and that to repair SimConnect all you have to do is "... use the "Repair Installation" option from the FSX program setup file on your DVD: setup.exe."The problem is, and this has certainly been reported to those Microsoft folks, that the repair apparently repairs everything BUT SimConnect. It seems to check the correct presence of the folders and if they are there, skips the re-installation of SimConnect. So the only reason I suggest deleting the folder is to cause the Microsoft-recommended method to actually work!All I can say is that it has so far helped a lot more folks than it has hindered.Now, I cannot say the same for the other SimConnect versions, those for SP1 and SP2/Acceleration, which will, if installed, also have similar folders here. I make no recommendation about those at all. In order for SimConnect to load FSUIPC4 (and many other add-ons), the original "base" version of SimConnect must be correctly installed and fully operation, and that is what concerns me here.Anyway, please read the full Microsoft text here before proceeding:http://www.fsinsider.com/tips/Pages/SA0001.aspxSkip step 1 if you want to try Microsoft's method first. Here it is again (step 1 I mean):1. Find and delete the following file folder (change the C:\WINDOWS part to your Windows folder if it isn't in the standard place):C:\WINDOWS\WinSxS\x86_Microsoft.FlightSimulator.SimConnect_67c7c14424d61b5b_10.0.60905.0_...(the part at the end is different on XP and Vista -- only the part shown here matters.2. Insert the FSX CD, and run the repair utility. This should do the trick.Incidentally, in case you need to do the same before re-installing FSX SP1, or FSX Acceleration or SP2, there will be one or two more folders to delete. But as I intimate above, I am not so sure the procedure works so well for these. Desperate problems call for desperate measures, however. It is up to you.C:\WINDOWS\WinSxS\x86_Microsoft.FlightSimulator.SimConnect_67c7c14424d61b5b_10.0.61242.0_...C:\WINDOWS\WinSxS\x86_Microsoft.FlightSimulator.SimConnect_67c7c14424d61b5b_10.0.61259.0_...The first (61242) is the SP1 version, and the second (61259) is the SP2/Acceleration version.

Thanks for the replies. I have the Deluxe version so I do have it installed.Muskoka: I really appreciate your reply. I tried your suggestion and it doesn't work either unfortunately.Any reply from ASA developers?Thanks,UM

Hi,SimConnect is a file system from Microsoft. We do not install it or touch it's installation at all. If it is not properly installed on your system then these errors can happen. Removing FSX does not remove SimConnect, as some of it ends up being installed in your Windows directory.If you have even tried the manual method that the troubleshooting guide speaks of and that doesn't work, then the next thing we have to suggest is to contact Microsoft about this issue. If not, then we will gladly issue you a refund.Thanks,

JSkorna,Thanks for replying. I managed to get this fixed by installing the Acceleration pack. This seemed to fix the SP2 simconnect issues. After having installed FSX twice before and not being able to get it to work, the only thing I can think of is that the FSX SP2 download you get from fsinsider is somehow defective. A friend without Acceleration downloaded FSX SP2 directly from the MS website and after having these same issues got it to work.I really appreciate your willingness to issue the refund, which shows you stand by your product and offer good service. But it won't be necessary since I am a satisfied customer now. :( Regards,UM