Hello,I opened a topic here in the forum 2 weeks ago. It can be found here:http://forums1.avsim.net/index.php?showtopic=285592It was my own fault why it took so long. I forgot an activation and a supportcase which I openend in Oct. 09.So that what the support saw in the activation history doesn`t fit to what I explained.I researched my old Emails and finaly found the old supportcase, after I added it to the ticket all misunderstandings were gone.So I apologize and say SORRY to the PMDG Support specially to Robert for my post here in the forum. It was not fair because it was my own fault.I now write down when I change my hardware and when I activate the product.I made many changes at my hardware and that

Sebastian-Thank you- this was very classy of you- and is appreciated.Normally we would have turned this around faster than we did- so I'll take my share of responsibility for your frustration...Glad you are back and running- don't be bashful about reaching out if you need help in the future.