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Unable to register for extended download support

laylabadge
in PMDG General Forum

Featured Replies

It would appear that support is up and running again. However, i'm unable to register my email address so I can submit a ticket request for a new download link.Help would be appreciated.ThanksChris Saville

  • Commercial Member

Chris,I checked your account and I don't see extended download service for your 400X on it. Since you're out of the 7 day download period, you'll need to purchase that to redownload.Regarding the support system, PM me the link it's giving you and I'll try to activate it from here.

Ryan Maziarz
devteam.jpg

For fastest support, please submit a ticket at http://support.precisionmanuals.com

  • Author

Thanks for your reply. I have just paid for the extended download. What I mean is that when I try to register on the support site, no confirmation email is sent to me (I don't receive it at least). So I can't send a ticket to request a new download link.Would it be asking too much for someone just to email me a download link?ThanksChris Saville

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