Too many activations!

[SubLogical 1]

OK I give up! The only time I can access PMDG customer support is when I'm buying one of the PMDG products. I'm just recovering from a series of crashes and a complete re-build and as I try to re-load all the programs (the JS-41 in this case) I face passwords that don't work and now too many activations! Whoever wrote that law didn't buy a Vista!Is there someone who can provide me with a link that will steer me to someone I can actually talk to.Thanks,Ken park

[Leffe 4]

OK I give up! The only time I can access PMDG customer support is when I'm buying one of the PMDG products. I'm just recovering from a series of crashes and a complete re-build and as I try to re-load all the programs (the JS-41 in this case) I face passwords that don't work and now too many activations! Whoever wrote that law didn't buy a Vista!Is there someone who can provide me with a link that will steer me to someone I can actually talk to.Thanks,Ken park

Ken!Always keep your SET-UP file with PW and E-mail, when purchased in a safe place.Now you need to open a ticket here: http://support.precisionmanuals.com/Main/frmRegister.aspxJust register with any name and PW

[vscimone 16]

OK I give up! The only time I can access PMDG customer support is when I'm buying one of the PMDG products. I'm just recovering from a series of crashes and a complete re-build and as I try to re-load all the programs (the JS-41 in this case) I face passwords that don't work and now too many activations! Whoever wrote that law didn't buy a Vista!Is there someone who can provide me with a link that will steer me to someone I can actually talk to.Thanks,Ken park

Try the PMDG customer support portal: here

[SubLogical 1]

Many thanks for the suggestions ... but I'd have to change my e-mail address to get in ... this is an infinite loop. Surely we don't need this much security ... after all I did pay for the program!And I do have all the Licenses and product keys. I am re-installing from a saved copy of the installation program rescued from a backup that has survived. The JS-41 is loaded but won't activate!Who has the keys to the castle?Best, Ken