I bought my first gaming PC from Cyberpower several weeks ago and started having memory page faults from the initial startup. After some discussion and troubleshooting with tech support the PC appears to have a bad memory dimm slot which will require a new motherboard. The PC is under warranty and Cyberpower will take care of all costs for repair and shipping. I have had desktop PCs from Gateway, HP and Dell and NEVER had a problem like this! Should I just return the PC and get my money back or have them do the warranty repair?Thanks for your help!Airbus

They should just exchange the mainboard (compare the SN).The fact is, defective hardware can be found everywhere, and everyone, HP, Gateway, Dell, Cyberpower use same manufactured mainboards. There are no worse or better batches. It can happen to all. And it can happen in the first week or it can go bad after weeks of usage. You can *never* know.The only difference is, WHICH mainboards each supplier uses. High quality or cheaper brands. Here can be a hidden tip which product to use, but I have no idea which mainboard and revision which assembler uses. And again, even high quality (expensive) mainboard can go bad.What counts is the service from the company. If they are making no fuss about anything, I'd keep them.

This is a good opportunity to check out their warranty repair service. I would have them send a subcontractor to replace the board. Best regards,Jim