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Open ticket in Product Support

Bakern
in PMDG General Forum

Featured Replies

Hi PMDG.I open a ticket yesterday at your support system, it was around 8.30 am, Norwegian time. Problem is, when trying to install my MD11 and 747 (FSX), i get a message says, we can't validate this product, contact PMDG..etc.An question about this, how long time goes normaly, before customer get's an answer?

  • Commercial Member

Stein,I just found a bunch of tickets sitting in an area of the ticket system that weren't getting transfered into the queue that gets sent to us for answering - sorry about that, you'll get a response in a second.

Ryan Maziarz
devteam.jpg

For fastest support, please submit a ticket at http://support.precisionmanuals.com

  • Author
Stein,I just found a bunch of tickets sitting in an area of the ticket system that weren't getting transfered into the queue that gets sent to us for answering - sorry about that, you'll get a response in a second.
Thank You for realy fast answer. :(

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