Error message when installing Scenery DVD

[JerryinToronto 0]

Hello, again. I'm trying to install CANADA scenery DVD in version 9.67. But I get the attached error message.How to correct?

[GoranM 3,772]

It looks like you have a faulty DVD. Email X Plane customer support to find out what to do next.Make sure you have your proof of purchase details in case they need them.

[JerryinToronto 0]

It looks like you have a faulty DVD. Email X Plane customer support to find out what to do next.Make sure you have your proof of purchase details in case they need them.

Every DVD is like that?

[GoranM 3,772]

No. Not every DVD is like that.You may have got a faulty one in your specific package.One thing you should know, do not install x plane into a Program Files folder. There are a lot of issues with doing that. The best place for the installation is the desktop or the Root C: drive.You're really better off emailing x plane support.

[Guest bukkohc]

Jerry,Not to imply that you have a pirated dvd or ISO.... but this error is common while trying to mount the iso with a software program. .... ex. Power Iso... etc...Contact X plane support and they'll square you away I'm sure..Craig

[dannyh 0]

If you have programmes like Deamon tools this will happen. Just uninstall and re-install after you have put in scenery you want.