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License issues

Featured Replies

Hi every one! As I'm new to the forum, I don't know if anybody else has had this problem and/or if there's any solution apart from contacting support (which I already did). I just bought ASE directly from HiFi Software Marketplace (Order #xxxxx Removed for privacy) and the key I was given is not working... no matter how many times I enter the key I get this msg: "There was a problem writing your license key. Please enter again" Any suggestion/help will be highly appreciated. Best regards, Enrique Del Rosario

  • Author

Never mind... problem solved! Thanks, Enrique Del Rosario

Here it doesn´t even ask for the key. I get an invalid key message while ASE is loading. Regards Joao Guimaraes

  • Commercial Member

Hello Joao, Please contact our help desk, we'll get you sorted.

Damian Clark
HiFi  Simulation Technologies

Hello, now it´s running ok. Thank you. Regards Joao Guimaraes

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