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Is there an official MS support forum or email?

Featured Replies

any idea how to contact MS for support? their FAQ does not help, I need somehow a direct contact. Installed flight and now I can download DLC over and over but they do not install. Well, they do install according to the marketplace. but once in flight they do not show! they just keep telling me to redownload and then nothing happens, applies to both hawaii expansion pack and now also the Maule. Sooo frustrating and annoying!

Phil Leaven

i5 10600KF, 32 GB 3200 RAM, ASUS 4070 12GB EVO, Asus ROG Z490-H, 2 WD Black NVME for each Win11 (500GB) and MSFS (1TB), Rolling Cache 16GB, Photogrammetry always OFF, Live Weather and Live Traffic always ON, Res 2560x1440 on 27"

  • Author
that's officially only for feedback:
*Please note that this alias is for inquiries and feedback regarding Microsoft Flight. If you need assistance with products from the Flight Simulator franchise, please visit Support.Microsoft.com.
but if I go to support then flight is neither listed under PC games nor XBOX games. great. for a free game, well. but now they have my money...

Phil Leaven

i5 10600KF, 32 GB 3200 RAM, ASUS 4070 12GB EVO, Asus ROG Z490-H, 2 WD Black NVME for each Win11 (500GB) and MSFS (1TB), Rolling Cache 16GB, Photogrammetry always OFF, Live Weather and Live Traffic always ON, Res 2560x1440 on 27"

  • Author

ok, looks like avsim spoiled me. here you have a dedicated flight forum, with MS however you end up at http://answers.microsoft.com/en-us/windows/forum/gaming. that's where I will spend some time now until someone can tell me how I can see and use the DLC I bought

Phil Leaven

i5 10600KF, 32 GB 3200 RAM, ASUS 4070 12GB EVO, Asus ROG Z490-H, 2 WD Black NVME for each Win11 (500GB) and MSFS (1TB), Rolling Cache 16GB, Photogrammetry always OFF, Live Weather and Live Traffic always ON, Res 2560x1440 on 27"

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