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Urgent Mayday, Mayday... complete System-failure

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Can somebody out there please help.My FS9 will not start anymore. It never loads past the initial start screen anymore. Don't know why. Don't recall having done any changes to the Software or the System. Using MS Windows xp.I have updated the Grapic Card driver, I have done a system check using Norton utilities. I have de-installed and re-installed FS9 several times, already. I have even deleted all add-ons and settings. Everything seems to be as it should, and yet... FS9 will not load. I am really frustrated.Will I never fly again?Best Regards,CaptCooper

If it is hung at the splash screen, reinstalling DirectX usually fixes the problem. If you need to download DX9b you'll find it here: http://www.microsoft.com/downloads/details...&displaylang=en . (This is not a self-installing file. It will unzip to a temp directory and you need to manually execute the setup file by double-clicking). Or, DX9 is also on the FS2004 CD's.Doug

Intel 10700K @ 5.1Ghz, Asus Hero Maximus motherboard, Noctua NH-U12A cooler, Corsair Vengeance Pro 32GB 3200 MHz RAM, RTX 2060 Super GPU, Cooler Master HAF 932 Tower, Thermaltake 1000W Toughpower PSU, Windows 10 Professional 64-Bit, 100TB of disk storage. Klaatu barada nickto.

Maybe that is the problem, I can't even seem to find directx on my computer. Where would it normaly be located?Best Regards,CaptCooper

Click On Start>Run, then type "dxdiag". The DirectX Diagnostic Tool should come up.Greg

DirectX is a part of the operating system. But it's made to be updated by itself. The reinstall goes right over the top of the old data, and there is nothing to uninstall first. You can, as Greg suggested, run the dxdiag diagnostic but that's not, in-and-of itself, a foolproof indicator of this problem. The splash screen problem is usually caused by DirectX no longer being able (for whatever reason) to "see" the appropriate drivers yet the diagnostic report shows everything to be OK. By reinstalling DirectX the problem is usually self-clearing. Doug

Intel 10700K @ 5.1Ghz, Asus Hero Maximus motherboard, Noctua NH-U12A cooler, Corsair Vengeance Pro 32GB 3200 MHz RAM, RTX 2060 Super GPU, Cooler Master HAF 932 Tower, Thermaltake 1000W Toughpower PSU, Windows 10 Professional 64-Bit, 100TB of disk storage. Klaatu barada nickto.

Everybody... it is working again.... Thanks for the help... I am really happy but also a bit sad... over the last week I have tried everything to get it working again... including deleting everything that was related to flightsimulator, including all add ons etc.I am back to the naked Shopversion now and will spend a few hours reinstalling most add ons...But at least it is working againBest Regards,CaptCooper

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