Hi guys,

 

I have 737ngx for almost 1 year now and always worked fine. But now from one day to the other, I can't use it because i have no buttons or "software" loaded when I select it on FSX. Nothing happens with the FSX, it works normally with other aircraft including other PMDG products such as 747 and MD-11 which I also have.

I'm sure I didn't change anything on my configs or desinstall something either.. I don't know what happened, just know it's not working as before.

It used to appear that green bar with a 15seconds countdown, on the top of the screen when starting, meaning the system was loading but now nothing appears.. the main panel shows up but has no buttons to engage or anything and the aircraft is NOT on cold and dark because my aircrafts never start with cold and dark config when I start FSX. In fact, the engines are running..

I've read in the forum that normally this kind of things may have to do with DLL files or something, but as I said, I didn't change anything for months or more and I've installed other PMDG products and also other add-ons from other brands and all together have been working fine until now. So, I have no idea about what's happening now.

I've already desinstalled and installed again 737 ngx with all the latest directX and DLL files and the problem keeps happening.

I hope some of you can find an explanation or if any of you experienced the same already ..

Thanks a lot!!

 

Angelo Gomes

Best bet is to submit a PMDG support ticket, sounds like your PC is working agaist you. Check that your firewall is letting the install work ok?

 

It's always worked well for me. Sorry I can't say any more than this.

ok, thanks for your time ;)

Well, I tried once again to uninstall and re-installed exactly as I did last time but this time it worked :) so my 737 it's "in tha house" again!

I would like to take this oppurtunity to say to all the people working on the PMDG systems that you are doing a TERRIFIC job!! I have 737, 747 and MD-11 from PMDG and I absolutely love it! very impressed with so much realism! As i work as cabin crew supervisor on a b737 i have the chance to enter and see all details of the flight deck every day and PMDG released a very good product. Congratulations!! looking forward for the b777 ;)