Cannot access my order

[FOHeming 1]

Hi,

 

Today, only an hour ago infact, I decided to purchase the PMDG 737NGX and 747X. I purchased it through PMDG website and I was provided with an order code. I did not receive an email confirming my order. I try to download it and I am told that my details do not exist on the system and therefore, I cannot access my order. This has made me quite cross because I spent a lot of money on these two products and I am unable to access them.

 

I will be glad to verify my purchase if needed.

 

Please help

 

Thanks

 

Henry Heming

[jime59 58]

You should really be posting at the PMDG website. I'm sure their support would help you more than here.

 

 

jime

[FOHeming 1]

Hi, thanks for the reply.

 

I tried to put it on their website but I was led to here.

 

Henry Heming

[Murawski 21]

Go here: http://support.preci...in/Default.aspx

 

You will need to make a new account on that site if you have not already. It is a different account than what you used to purchase the products.

[FOHeming 1]

Hi, thanks for your reply. I have sent a ticket to them and hope to receive a reply

 

Henry Heming