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Can't activate my product

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I've purchased the MD-11 for FSX but upon installation I'm encountering a problem. I cannot activate the product even though I've entered all the information required (email, order ID and password) correctly.
During purchase I already had problems with logging into my account (which was unsuccessful). I then created a new account and I was able to complete the purchase.

Same answer. File a ticket at http://support.precisionmanuals.com/Main/Default.aspx and Ryan will get it sorted out. You also need to add your real name to your post in accordance with the forum rules. Unless your name is Derp Derpington, which would be really unfortunate.

"A life is like a garden. Perfect moments can be had, but not preserved, except in memory." - Leonard Nimoy

ASUS Prime Z270-K/Intel i7 7700k @ 4.7GHz/be quiet! Black Rock 3 Pro/EVGA Geforce GTX960 4GB/16 GB Crucial DDR4-2400 RAM

Alexander Neugebauer

 

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Nah fortunately my name's not really Derp Derpington :lol: thanks for your help.

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