777 key problem

[leo prospero 0]

Hi.

i'm having a problem with 777 pmdg.... 

i formated my pc two times and one time i don't remember , after i install and i can't disable the 777... ok 

after i formated my pc for second time , i installed the fsx ok , every thing ok , when i put the 777 key , ok , there aren't any problem... but when i enter on fsx , the 777 doesn't run , the controls are locked , the wings are locked too , engines off , i can fly with pmdg 777.... and i can't disable the key !!!!!!!

here's an picture ..

Please HELP ME !!!

[knukles 18]

Write to tech support. Need to reset the key. I had the same problem after reinstalling windows

[leo prospero 0]

O oh, but pmdg will answer ? i send the email , i'm waiting to the answer..... with you was every thing ok ? 

thank you ! 

[Don t moderate me this way 882]

You have to uninstall before re-formatting (cancels the online activation with PMDG). After re-formatting you online-activate the T7 again (PMDG counter back to =1).