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Problems submitting a support ticket

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Hi

I have never had problems before in submitting a support ticket, Tonight though when I clicked on the green submit button I was immediately taken back to the ticket/home page. I have checked that I have correctly filled out all sections of the ticket. I have also copied and saved the body of the ticket, which I can forward to PMDG. There is no sign of my new ticket on my ticket history page. I have tried about four times but don't want to try again in case I end up accidentally flooding PMDG with tickets.

 

I will try again later or if there is another way of forwarding the information ie by email I can do that.  

Regards

Nixon Thomas

  • Author

Please ignore the above post. I have now managed to submit a ticket.

Regards

Nixon Thomas

How did you fix it? This happened to me when the 777 was released and I never found a way round it.

Bill Casey

wpigeon.jpg

  • Author

I just waited an hour and tried again. 

Regards

Nixon Thomas

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