Hi,

 

After a hard disk meltdown I have had to re-install everything. All good with the exception of to PMDG airplanes.

 

I have about 14 add ons and all either have the activation keys on the invoice or if on CD, in the CD case.  I do not recall getting in documentation when I downloaded 777 and 737.  The CD versions, MD11 and 747 all ok.

 

I only have bank statement copies of the purchase transactions as proof of purchase.

 

My login to PMDG account is inaccessible as the email I used is no longer in use.  I have the software saved and loaded, just need the unlock keys and assumed I would be able to retrieve these by logging into my account purchase history.

 

Filed a support ticket 3 days ago with no response as yet.

 

Regards

 

Kevin Kyle

 

PS have found 737 keys

Have found account login details and retrieved all details

So it's all worked?

 

If not, head over to http://support.precisionmanuals.com/Main/Default.aspx

Register a new support ticket (it's not the same as your account login).

 

I keep all my login etc details right in the email server at hotmail.com lol. I've got emails that go way back to like 2003 odd in there.

Thanks Trent,

 

My memory not as good as it was, tried the old email with a pw I no longer used and bingo.  I normally back up on DVD with details attached but somehow had missed these 2.

 

All good now, 

 

Cheers

 

Kevin