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HOW to access PMDG customer support

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Dear Community

 

Sorry to bother here

 

I try since 4 weeks to reactivate my PMDG 737 NGX.My old computer broke down,have a new one-new FSX Install-->tried to reinstall NGX and 600/700 extension.So the product code does not fit to the install exe's anymore(although all the originall ones) .So I need new codes and or new downloads

 

I tried

 

Mail in PMDG Product support-->3 times

Mail to PMDG site administrator

PM to Admin here

 

Nothing worked yet

 

As I am in a very different time zone phone is an issue too.

 

Can somebody be so kind to point me to a working solution-I really like to use the NGX again

 

Best regards

 

Roland

 

 

You need to send a support ticket in by going to this site   http://support.precisionmanuals.com/Main/Default.aspx   you need to register  first since its a different password  etc  than the one you use in here the forum.

If you done this,  wait  awhile  since it usually takes a day or so  and check your spam folder as well

 

Also they don't respond to pms  and emailing the site admin want do you any good either

I7-8700k,Corsair h1101 cooler ,Asus Strix Gaming Intel Z370 S11 motherboard, Corsair 32gb ramDD4,, gtx 1080ti Card,  RM850 power supply

 

Peter kelberg

  • Author

You need to send a support ticket in by going to this site   http://support.precisionmanuals.com/Main/Default.aspx   you need to register  first since its a different password  etc  than the one you use in here the forum.

If you done this,  wait  awhile  since it usually takes a day or so  and check your spam folder as well

 

Also they don't respond to pms  and emailing the site admin want do you any good either

 

THANKS a LOT TRY Immediately

 

ROLAND

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