Hi,

 

I'm trying to re-install my MJC Q400 but, when entering my licence details in to the online authorisation box of the installer, I am repeatedly getting the message "CAN NOT CONNECT TO SERVER".

 

My internet connection is definitely live (I typed this message with it :wink:).    And I'm definitely entering my valid license details (checked 3 times).

 

Can anyone from Majestic confirm if they have server issues?

 

Thanks

Which version of the Q400 are you trying to install?

From the Majesticsoftware.com forum..."Due to the changes in our licensing system, the older installers of version 1.005 - 1.008 should no longer be used.

   In order to install the Q400 from scratch:
1. For download editions:  Download the new 1.010 version installer from your software store (free of charge)
2. For the boxed editions: Please login to support->User Area section on our website and download the version 1.010 full boxed edition installer. "

 

  Jazz

Thanks Jazz.

 

I'd been sent an email with a link to a patch for v1.010, so just installed that, but then had problems with the dash, so unistalled, and was indeed trying to re-install full installer v1.008.   :smile:

 

Full installer v1.010 downloaded from Just Flight and successfully installed and all working great again.

 

Thanks,