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scandinavian13

[28FEB17] Service Outage - UPDATED

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This post has been updated since the original post made earlier this afternoon:

Downloads appear to be working again via the Operations Center and account pages. This may be intermittent as Amazon recovers, though it appears to be serviceable at the moment.

For more detail, the edited original text follows:

Earlier this afternoon, Amazon's AWS began to have issues that have affected a number of companies, apps, and services in various areas. This, of course, also included us as we use their network to quickly distribute our products worldwide.

What this affected:

-Product downloads (you can access your account and find order information and license keys)
-Livery downloads
-Operations Center Version checking

What this did not affect:

-Licensing. If you're seeing an issue contact support via the official support portal.
-General PMDG site access (our website is hosted in a different location)
-Support Portal access

Downloads appear to be working again via the Operations Center and account pages. This may be intermittent as Amazon recovers, though it appears to be serviceable at the moment.

Thank you for your patience, and sorry for the interruption.


Kyle Rodgers

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