Gollyborg

My Previous FSX Orders have dissappeared from my PMDG Account

Recommended Posts

Hi

 

My Previous Orders/Purchases for PMDG Products do not reflect under my orders anymore, any reason for this?

 

I also tried resetting the password to the Support Site, to no avail.

 

Please Assist.

Regards

David Oosthuizen

Share this post


Link to post
Share on other sites
Help AVSIM continue to serve you!
Please donate today!

11 minutes ago, Gollyborg said:

My Previous Orders/Purchases for PMDG Products do not reflect under my orders anymore, any reason for this?

This usually means that you've logged in with the incorrect credentials. Either way, submit a ticket using the link in my signature so that we can look into the issue.

Share this post


Link to post
Share on other sites

Hi, the reason for my post is i forgot my password to that support site and requested a reset, which i am not getting.

 

I sent you a message with my details.

 

Regards

David Oosthuizen

Share this post


Link to post
Share on other sites
7 minutes ago, Gollyborg said:

Hi, the reason for my post is i forgot my password to that support site and requested a reset, which i am not getting.

This again points to a similar issue. Sounds a lot like you registered both places with a different email address, and are using the wrong one.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now