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Nam Jiseong

the license problem

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I had card hacked last september so I contacted to PMDG and solved. But they locked my account has been locked and my license has been locked. How can I do?

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You'll need to submit a support ticket since the forum is primarily user to user support, and there's nothing that regular forum users like myself can do to help you. You'll get a response from PMDG by submitting a support ticket. If you've never done a support ticket before, you will need to create a new account since it isn't the same account you used to purchase your planes.

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Also be aware that the account system has been reworked and everybody has to reset his password. So: are you sure it is locked or are you simply requested to reset you Pw?

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