Help - Jepessen SimCharts / SimTrack problem

[philomeena 0]

Having big problems with SimCharts. Jepessen don't seem to have a support forum and I've searched on here and can't find anything.Yesterday I upgraded FSUIPC to 3.60 and installed Flight1's ATR-72-500.Now, when I attempt to start SimTrack within FS9, the select a chart box appears.. and when I try loading a chart I get a "Cannot locate XXXX.tcl" error and SimTrack closes.This happened before when I'd added a few addons but a reinstall of SimCharts sorted it. Tried reinstalling SimCharts now.. same problem.AND..If I load SimView (the standalone program) after I've just booted my PC.. the charts load fine. If I load FS9, try SimTrack, then try SimView.. the charts won't load into SimView either. Even when I've shutdown FS9, SimView still won't work until I reboot the PC.Help?!?!

[zfehr 1]

You should be able to use it for your first flight after a fresh boot of your computer. If you close FS2004 and then restart FS2004 SimCharts or the SimView program will not open correctly giving you the error you are seeing. This has been a problem with SimCharts since it was released for FS2004. I went round and round with Jeppesen support on this one, they told me it must be an addon product causing it to happen. Well it has happened with all four of the computers I have used since FS2004's initial release and it doesn't matter whether it is a fresh default installation or with all the add-ons. I also running FSUIPC 3.60a and a lot of add-ons so you should be able to get it to run on your first flight after a reboot.

[Guest JTEK99]

>You should be able to use it for your first flight after a>fresh boot of your computer. If you close FS2004 and then>restart FS2004 SimCharts or the SimView program will not open>correctly giving you the error you are seeing. This has been>a problem with SimCharts since it was released for FS2004. I>went round and round with Jeppesen support on this one, they>told me it must be an addon product causing it to happen. >Well it has happened with all four of the computers I have>used since FS2004's initial release and it doesn't matter>whether it is a fresh default installation or with all the>add-ons. I also running FSUIPC 3.60a and a lot of add-ons so>you should be able to get it to run on your first flight after>a reboot.Oh my lord... is that the trick to get it to work?I, too, have had SimCharts for years and, honestly, I *really* liked it. But what I couldn't figure out was why it was so "hit-and-miss" to get it to work. I never figured out why. Sometimes it would work; sometimes it wouldn't. Eventually, I tired of it and uninstalled it.If I knew that every single "first flight after a reboot" would enable it to work, I'd use it again to my heart's content. Think I'll install it again next weekend when time permits.Thanks for the info!

[philomeena 0]

I'll give it a go. Thanks