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hazbenz

Logging in to Create Ticket

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Hi All,

I am trying to log in to the Support Portal to create a ticket but it is just sitting there saying "Please wait". Have now been waiting over 30 mins including two restarts of the browser.

Any ideas on what I can do now?

Cheers

Harry


Cheers

John Harris

 

P3D v4, Win10 64bit, Saitek Yoke/Throttle, Saitek Rudder Pedals, Saitek Multi Panel, Saitek Switch Panel, Saitek Radio Panel, Saitek FIP

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12 minutes ago, hazbenz said:

Hi All,

I am trying to log in to the Support Portal to create a ticket but it is just sitting there saying "Please wait". Have now been waiting over 30 mins including two restarts of the browser.

Any ideas on what I can do now?

Cheers

Harry

Harry,

 

Where exactly you see this waiting? The portal is up and running ok. What browser are you using?


Chris Makris

PLEASE NOTE PMDG HAS DEPARTED AVSIM

You can find us at http://forum.pmdg.com

 

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When I click on the Login button in the top right of the Portal, I enter my details and click Login. It then sits there for more than 10 mins trying to login.

I am using Firefox


Cheers

John Harris

 

P3D v4, Win10 64bit, Saitek Yoke/Throttle, Saitek Rudder Pedals, Saitek Multi Panel, Saitek Switch Panel, Saitek Radio Panel, Saitek FIP

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Just now, hazbenz said:

When I click on the Login button in the top right of the Portal, I enter my details and click Login. It then sits there for more than 10 mins trying to login.

I am using Firefox

Have you opened an account before in the ticketing system? Store and support portal is different accounts.

I have just logged in without any issues here


Chris Makris

PLEASE NOTE PMDG HAS DEPARTED AVSIM

You can find us at http://forum.pmdg.com

 

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Yes, but not since last year


Cheers

John Harris

 

P3D v4, Win10 64bit, Saitek Yoke/Throttle, Saitek Rudder Pedals, Saitek Multi Panel, Saitek Switch Panel, Saitek Radio Panel, Saitek FIP

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2 minutes ago, hazbenz said:

Yes, but not since last year

Try the forgot password link.


Chris Makris

PLEASE NOTE PMDG HAS DEPARTED AVSIM

You can find us at http://forum.pmdg.com

 

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The login details sent were the same as I had entered. So I installed Chrome (UGH!!!) but I am now logged in.

Thanks for the assist.


Cheers

John Harris

 

P3D v4, Win10 64bit, Saitek Yoke/Throttle, Saitek Rudder Pedals, Saitek Multi Panel, Saitek Switch Panel, Saitek Radio Panel, Saitek FIP

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