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hazbenz

Logging in to Create Ticket

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Hi All,

I am trying to log in to the Support Portal to create a ticket but it is just sitting there saying "Please wait". Have now been waiting over 30 mins including two restarts of the browser.

Any ideas on what I can do now?

Cheers

Harry

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12 minutes ago, hazbenz said:

Hi All,

I am trying to log in to the Support Portal to create a ticket but it is just sitting there saying "Please wait". Have now been waiting over 30 mins including two restarts of the browser.

Any ideas on what I can do now?

Cheers

Harry

Harry,

 

Where exactly you see this waiting? The portal is up and running ok. What browser are you using?

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When I click on the Login button in the top right of the Portal, I enter my details and click Login. It then sits there for more than 10 mins trying to login.

I am using Firefox

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Just now, hazbenz said:

When I click on the Login button in the top right of the Portal, I enter my details and click Login. It then sits there for more than 10 mins trying to login.

I am using Firefox

Have you opened an account before in the ticketing system? Store and support portal is different accounts.

I have just logged in without any issues here

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2 minutes ago, hazbenz said:

Yes, but not since last year

Try the forgot password link.

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The login details sent were the same as I had entered. So I installed Chrome (UGH!!!) but I am now logged in.

Thanks for the assist.

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