Jump to content

Sign in to follow this  
jrwentz

CP on two computers

Recommended Posts

I have been trying to install CP on my secondary computer system, with no fix from oldprop support.

I keep getting the response that I need a different email account to activate on my secondary computer.

Since I have recently purchased CP again for this purpose, I do not understand the requirement of a

different email account. This to me is a game stopper for this wonderful CP software. Has anyone else

experienced this awkward requirement to activate the CP? 


Joseph Wentz

Share this post


Link to post
Share on other sites

Why is it a show stopper?

It’s super simple... you have 2 accounts for 2 computers. From what I see you already have your licenses bound to 2 accounts. Simply log into those accounts in VFXCentral and install ChasePlane from there. We can the link your presets from one ChasePlane to the other.


Keven Menard 
Technical Director, //42
.

Share this post


Link to post
Share on other sites

Please forward to me the 2 accounts that the licenses are bound to.

By show stopper, I mean I really want to have both of my computers to

have your wonderful CP program, and I am disappointed that it hasn't happened yet,

I am sorry if I left a negative impression with this problem,

My main computer has been running CP with no problem, that is what is so perplexing.

How important is the Confirmation ID and the Transaction ID in relation to my problem?

Edited by jrwentz

Joseph Wentz

Share this post


Link to post
Share on other sites

Hi Joseph,

  1. You have 2 accounts, one ending with @wowway.com and one ending with @gmail.com
  2. You have 2 licenses of ChasePlane bought through your @wowway.com email but assigned to both those accounts
  3. Currently, you have VFXCentral installed on both computer but they are both connected on the same account. They have to each be connected on their own account.
  4. Press the LOGOUT button in the VFXCentral where you are seeing the activation error (dismiss any error message you are getting)
  5. Log back in using your @gmail.com account

Regards,
Keven


Keven Menard 
Technical Director, //42
.

Share this post


Link to post
Share on other sites

Kevin,

Thanks for the info that you sent, it has helped me cure the problem, which was always my fault. Once I activated the LOGOUT button as you recommended, I was able to log into the secondary email account and CP came alive.

All is well.

Thanks much for hanging in there with me!


Joseph Wentz

Share this post


Link to post
Share on other sites

Still enjoying the CP, it is a work to be proud of. Can you un-sync my two accounts, I think they are interfering with each other.

Thanks


Joseph Wentz

Share this post


Link to post
Share on other sites

It seems like the presets change following the start up from the other account computer. Maybe they should not be linked? 


Joseph Wentz

Share this post


Link to post
Share on other sites

Disregard Kevin, I found that I had a bad USB two way adapter that was killing the throttle pad which I had buttons assigned in the preset.


Joseph Wentz

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

  • Tom Allensworth,
    Founder of AVSIM Online


  • Flight Simulation's Premier Resource!

    AVSIM is a free service to the flight simulation community. AVSIM is staffed completely by volunteers and all funds donated to AVSIM go directly back to supporting the community. Your donation here helps to pay our bandwidth costs, emergency funding, and other general costs that crop up from time to time. Thank you for your support!

    Click here for more information and to see all donations year to date.
  • Donation Goals

    AVSIM's 2020 Fundraising Goal

    Donate to our annual general fundraising goal. This donation keeps our doors open and providing you service 24 x 7 x 365. Your donation here helps to pay our bandwidth costs, emergency funding, and other general costs that crop up from time to time. We reset this goal every new year for the following year's goal.


    34%
    $8,560.00 of $25,000.00 Donate Now
×
×
  • Create New...