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Keven Menard

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  1. That upgrade window is not active since there is no 2024 version available yet. The free upgrade window for all existing users starts when the 2024 version becomes available. We'll probably have it up for a many months to give enough time for everyone to grab it. That will be announced when we release the 2024 version.
  2. The free upgrade path will become available when we release the 2024 version. They will be separate products. Unknown yet when it will happen and how long the upgrade window will be.
  3. This is incorrect (that is for the P3D version of ChasePlane). We have published an article with the correct information: https://parallel42.com/blogs/wiki/chaseplane-where-are-the-files
  4. Open a ticket about this and we’ll look into this with you! https://help.parallel42.com
  5. The view behaves like it does in non-VR, meaning each camera view has a position and then the position of your head in VR is added on top of that. Be sure to read the Known Limitations before buying CP if you use VR: https://parallel42.com/blogs/wiki/chaseplane-known-limitations
  6. They are there (08:01) https://youtu.be/fwtSRdn2PTo?si=AH3SWHIhCgx2Br4z&t=480
  7. What you are looking for is the Chase View (Or any views with the Chase Group)
  8. Can you open a ticket about this? We discovered an issue that prevents a proper import on some aircraft, and we have a test build fixing it.
  9. Yes, this is part of the known limitations described through the product page: https://parallel42.com/blogs/wiki/chaseplane-known-limitations
  10. That means you have this button assigned to something else in CP or in the sim. Make sure you remove conflicting assignments.
  11. Yes, it is (08:01) https://youtu.be/fwtSRdn2PTo?si=AH3SWHIhCgx2Br4z&t=480
  12. No written guide, any relevant info is in the tutorial (https://www.youtube.com/watch?v=fwtSRdn2PTo) and the wiki (https://parallel42.com/blogs/wiki/tagged/chaseplane)
  13. You can reduce it but never fully eliminate it. The trick is very simple, you move the camera back and you zoom in. The default system doesn't allow you to move back but we do in CP.
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