PMDG 777 Not Responding

[samer747 0]

Hello,

I updated my PMDG 777 to the latest build however right after the update when I load the aircraft it will load in the cold/dark cockpit and freeze, I can not click or move any switch, the aircraft is completely dead, I'm running P3D V4.3. When I reloaded the older  version of my PMDG 777 the aircraft works fine it just stops responding once I update to the newer version. 

Any Idea of what might be wrong, has it happened to anybody else? all of my simm's add-ons are up to date  and I never had any issue with PMDG before. Let me know please if you might have the same issue.

Regards,

[Olympic260 415]

47 minutes ago, samer747 said:

Hello,

I updated my PMDG 777 to the latest build however right after the update when I load the aircraft it will load in the cold/dark cockpit and freeze, I can not click or move any switch, the aircraft is completely dead, I'm running P3D V4.3. When I reloaded the older  version of my PMDG 777 the aircraft works fine it just stops responding once I update to the newer version. 

Any Idea of what might be wrong, has it happened to anybody else? all of my simm's add-ons are up to date  and I never had any issue with PMDG before. Let me know please if you might have the same issue.

Regards,

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Most probably you are having old simconnect version installed despite using P3Dv4.3, Please open a ticket through the support portal (support.previsionmanuals.com) and will check further.