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747-8 purchase issue

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Dear Sirs,

I purchased the 747-8 expansion pack for P3D and see this purchase in my order history.  I uninstalled the old 747-400 as instructed and installed the updated 747-400.  However, I see no download link for the newly purchased 747-8 in my order history, only that I purchased it.  Just wondering if the expansion pack has to be downloaded or if it is delivered via the Ops Center.  Thanks.

Edited by atrdriver
Word change for clarity

13 minutes ago, atrdriver said:

Dear Sirs,

I purchased the 747-8 expansion pack for P3D and see this purchase in my order history.  I uninstalled the old 747-400 as instructed and installed the updated 747-400.  However, I see no download link for the newly purchased 747-8 in my order history, only that I purchased it.  Just wondering if the expansion pack has to be downloaded or if it is delivered via the Ops Center.  Thanks.

Are you sure you're clicking the More button next to your -8 order, clicking Order Details, and going all the way to the bottom of the page? If you're doing all that and the link isn't showing, you should put in a ticket.

Alex Pugh

Put in a support ticket. Unfortunately this has happened to many people, but the guys at PMDG will help you when you send in the ticket. 

 

Gert Barring. 

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