Hello All,

Need Help just bought the RXP GTN750 and having issue with the gtninterface.dll. I have tried disabling windows defender and excluding the gauges folder and keep getting the error!

 

Brett

Hi, 

This doesn't sound Ike you've purchased the genuine Reality XP GTN 750 Touch.

This file is not part of our product.

HI RXP,

 

I bought it from your website and I have proof purchase.

RealityXP Garmin GTN 750 (FltSim)

Order Number: 1421962

Brett

Edited November 24, 20187 yr by bwells

2 hours ago, bwells said:

gtninterface.dll

Let me say this again: this file is not a Reality XP file. You must be running another product which this particular file is part of, even though you've purchased and even installed your genuine Reality XP product!

make sure to cross check what you do have installed and configured in your aircraft first and foremost, especially if you were used to run a other product with a 'GTN' denomination.

 

Hi RXP,

 

You are correct. I read more into it I had the f1 GTN750 and uninstalled and installed yours and I get the error when I select a plane with gtn750 if that makes sense.

 

Brett

Edited November 24, 20187 yr by RXP

Makes more senses indeed. I'd guess although you've uninstalled this other product, your panel is still using this other gauge which is trying to open this dll and fails.

a quick note to let you know v2.5.9 update is now released:

You might want to use this version instead.