July 20, 20196 yr Hi, today i started my ASP4 to do some flights and first i noticed that according to the app i was on a very foggy airport, but no fog appeared on the sim. I close ASP4 but when i started the app again this message appeared, User weather parsing error. "An attempt to load a user weather file created on another machine failed. Please ask the user that created the file, to regenerate it and the try again. Swtiching to live mode." What do i do???
July 20, 20196 yr Hello,We would be happy to assist you, please log onto the HiFi support portal (http://support.hifitechinc.com) and log a support ticket, be sure to copy the URL from this forum post and include it in the ticket request. Please include most recent session logs, with Active Sky (only) running press the "Logs" button and save the AS_Log_Export.txt and attach to your ticket request.The support site requires a separate login from the forum. Please note that you cannot login with your forum credentials, you will have to create a new account. Thank you. \Robert Hamlich/
July 20, 20196 yr Author 1 hour ago, HUSSAR said: Hello,We would be happy to assist you, please log onto the HiFi support portal (http://support.hifitechinc.com) and log a support ticket, be sure to copy the URL from this forum post and include it in the ticket request. Please include most recent session logs, with Active Sky (only) running press the "Logs" button and save the AS_Log_Export.txt and attach to your ticket request.The support site requires a separate login from the forum. Please note that you cannot login with your forum credentials, you will have to create a new account. Thank you. The app doesnt work at all, i cant acces the logs
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