July 28, 20196 yr Hi, I have recently requested for my activation keys to be reset because for some reason they have said they maxed out even though it’s well past the 3 month period and I have not activated them elsewhere. It has been over 2 days and I haven’t received even a confirmation email back. In fear that I would be waiting as long as one month as a guy in another post said, I decided to make this post. What should i do? Thanks, Jayce Garcia
July 28, 20196 yr Author Do they even still provide customer support or respond to forum posts anymore?
July 28, 20196 yr Commercial Member Please PM me your email address, we don’t have pending activation reset requests dating more than 24h at this time. Keven Menard Technical Director, //42.
July 28, 20196 yr Commercial Member 5 hours ago, Jayce-Garcia said: Do they even still provide customer support or respond to forum posts anymore? We do in situations where users aren’t able to help each other like in this case. This is a User-to-User forum, if someone wants to get in touch with us, they can do so through our support portal Keven Menard Technical Director, //42.
July 28, 20196 yr Author 1 hour ago, Keven Menard said: We do in situations where users aren’t able to help each other like in this case. This is a User-to-User forum, if someone wants to get in touch with us, they can do so through our support portal Oh okay, I understand perfectly. I only asked this question because my request exceeded the 48hr time stamp and I got no confirmation of my request being read. I will go ahead and PM you the email address Edited July 28, 20196 yr by Jayce-Garcia
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